Terms of Service

Welcome to Monitorea. By accessing or using our service, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By creating an account or using Monitorea, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you may not use our service.

2. Description of Service

Monitorea provides AI-powered media monitoring services for radio, TV, and podcast content in Puerto Rico. Our service includes broadcast monitoring, transcription, search, alerts, and clip creation features.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Subscription and Payment

Paid subscriptions are billed in advance on a monthly or annual basis. All payments are non-refundable except as required by law. We reserve the right to change our prices with 30 days notice.

5. Acceptable Use

You agree not to use our service to: violate any laws; infringe on intellectual property rights; distribute malware; attempt to gain unauthorized access; or interfere with the proper functioning of our service.

6. Intellectual Property

The monitored broadcast content remains the property of its respective owners. Monitorea provides transcriptions and clips for informational and research purposes. You may not redistribute monitored content without appropriate authorization.

7. Privacy

Your use of Monitorea is subject to our Privacy Policy, which describes how we collect, use, and protect your information.

8. Disclaimer of Warranties

Our service is provided "as is" without warranties of any kind. We do not guarantee that our service will be uninterrupted, error-free, or that all content will be accurately transcribed.

9. Limitation of Liability

To the maximum extent permitted by law, Monitorea shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

10. Termination

We may terminate or suspend your account at any time for violation of these terms. You may cancel your subscription at any time through your account settings.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of material changes by email or through our service. Continued use after changes constitutes acceptance.

12. Contact

For questions about these Terms of Service, please contact us at legal@monitorea.ai